Our Warranty
Any questions regarding warranty coverage or
warranty claims, please contact Steve Torrell.
WARRANTY STATEMENT
TAFCO LIMITED ONE YEAR REFRIGERATION PARTS WARRANTY
Tafco warrants the original purchaser of the Tafco refrigeration equipment that such equipment is free from defects in materials and workmanship for normal use and service. Tafco’s obligations under this warranty shall be limited to replacing any parts of the refrigerated equipment FOB Factory, which prove defective within twelve (12) months from the date of invoice thereof. This warranty shall not apply to the refrigerated equipment or any part thereof which has been subject to any accident caused in transit, alterations by unauthorized service, negligence, abuse, misuse, or damages by flood, fire, or Acts of God. This warranty shall not be deemed to place any liability on Tafco, for any transportation charges, any labor, or cost on the replacement of a part or parts. Refrigerated fluids, oils, and expendable items, such as filters, are not covered by this warranty.
TAFCO LIMITED 60 DAY REFRIGERATION SERVICE WARRANTY
Tafco offers a 60 day service labor contract standard for Tafco refrigeration equipment. The 60 day warranty shall cover those costs incurred by the Original Purchaser for a period of sixty (60) days from the date of shipment of the unit to the Original Purchaser. The term “Original Purchaser” as used herein means that person, firm, association, or corporate for whom the unit was originally installed. Any claims under this warranty must be made in advance of the needed repairs. Upon completion of the repairs, an itemized statement must be submitted and must contain the following information: 1) Dealer name, invoice number, model number, and serial number of the unit. 2) Date the unit failed, together with the name and address of the service agency called in to repair the unit. 3) Full description of and circumstances surrounding the unit failure. 4) Itemized bill of the repairs made to the unit. Upon review and approval of the claim, payment will be made only for reasonable cost of service labor necessary to repair the unit, and cost of replacement parts.
TAFCO LIMITED 1 YEAR REFRIGERATION SERVICE WARRANTY (available at additional cost)
Tafco offers a one year service labor contract if purchased by the Original Purchaser at the time of submission and acceptance of the order for the Tafco refrigeration equipment. The one year warranty shall cover those costs incurred by the Original Purchaser for a period of one (1) year from the date of unit shipment to the Original Purchaser. The term “Original Purchaser” as used herein means that person, firm, association, or corporate for whom the unit was originally installed. Any claims under this warranty must be made in advance of the needed repairs. Upon completion of the repairs, an itemized statement must be submitted and must contain the following information: 1) Dealer name, invoice number, model number, and serial number of the unit. 2) Date the unit failed, together with the name and address of the service agency called in to repair the unit. 3) Full description of and circumstances surrounding the unit failure. 4) Itemized bill of the repairs made to the unit. Upon review and approval of the claim, payment will be made only for reasonable cost of service labor necessary to repair the unit, and cost of replacement parts.
TAFCO LIMITED 4 YEAR EXTENDED COMPRESSOR WARRANTY (available at additional cost)
In addition to the one year warranty on the refrigeration equipment, Tafco agrees to replace, to the Original Purchaser only, the compressor, to be replaced by similar or interchangeable parts in design and capacity, at any time during the four (4) years following the first year warranty period, if it is shown to the satisfaction of Tafco that the sealed-in system is not operative due to defects in factory workmanship or material as originally supplied, and that normal use and reasonable care have been exercised. This warranty does not apply to the cabinet, fan, fan motor, controls, or any part other than the hermetically sealed system. The warranty does not apply to accidents for damage in transit, alterations by unauthorized service, abuse, misuse, or damage by flood, fire, or by Acts of God.
TAFCO 10 YEAR PANEL WARRANTY
Tafco warrants to the Original Purchaser of the Tafco foamed-in-place panels manufactured and sold by it, to be free from defects in material and workmanship under normal use and service for a period of ten (10) years from the date of original shipment. Painted surfaces shall be warranted 18 months from the date of shipment. All hardware and electrical components (except lights and refrigeration systems, covered separately) are warranted against defects in workmanship under normal use and service for a period of one year from date of shipment. The obligation of the manufacturer under this warranty shall be limited to repairing or replacing (not including labor) at their option FOB factory, panels, hardware, and electrical components which prove defective within the warranty period.
UNDER NO CIRCUMSTANCES WHATSOEVER SHALL TAFCO BE LIABLE TO PURCHASER, OR TO ANY PERSON, FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PRODUCT STORED IN A TAFCO COOLER OR FREEZER OR LOST PROFIT OR BUSINESS OPPORTUNITY. UNDER NO CIRCUMSTANCES SHALL TAFCO BE LIABLE FOR ANY AMOUNT IN EXCESS OF TAFCO PRICE FOR GOODS SOLD BY TAFCO.
THESE WARRANTIES ARE IN-LIEU-OF ALL OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED.
For assistance with a warranty, please contact our warranty department at (800) 233-1954